Payment Options

During the order and checkout process, we will ask you for your payment details. You can normally only pay for products using the debit or credit cards that we accept, as set out on the website. By completing your payment details, you confirm that the card being used is yours or if you are acting for a business, that you have the authority to use it. All card payments are subject to authorisation by your card issuer.

Payment for products and all applicable delivery charges is in advance.

If you wish to pay by another means such as cheque or BACS, please ask for instructions by contacting us via the website.

Once we have accepted your order by sending you a confirmation email, you agree to pay us as set out in the terms and conditions and in accordance with the terms and conditions of our online payments provider.

Our online payment partners are authorised and registered by the Financial Conduct Authority. Please refer to their terms and conditions for further information.

If you do not make any payment due to us by the due date for payment, we reserve the right to charge interest to you on the overdue amount at the rate of 3% a year above the base lending rate of Barclays Bank (or its successors) from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgement. You must pay us interest together with any overdue amount.

Credit subject to status and affordability and to UK residents aged 18 or over. Terms & Conditions apply. Thermomix® is a trading style of Vorwerk Limited which is a credit broker and is authorised and regulated by the Financial Conduct Authority.

Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348. The register can be accessed through The registered office of Mitsubishi HC Capital UK PLC is 2 Apex View, Leeds, LS11 9BH.